Door Supervisors

1SC door supervisors are all fully licensed and undergo a 5-year screening in compliance with BS7858 before commencing operational duties. To find out more on our Vetting procedures click here.

Each member of our team is subjected to rigorous background checks complying with industry requirements. In order for the door supervisors to be of the highest quality, 1SC provides every member of the team with an extensive training program to enable them to be professional in every eventuality. As a company we believe the welfare of our staff is key to their retention and high standards. We demand our staff deliver to the best of their high abilities.

Through experience we know how vital the working relationship is between our staff and the client. By having a positive and professional working relationship our clients benefit from:

  • A safe and friendly environment
  • An increase in visitors to the venue
  • Increased sales
  • Great customer service

All of our door supervisors are trained in proven customer service techniques to make their meet-and-greet skills outstanding, leaving a lasting positive impression on your brand and company. 1SC staff deliver exceptional service by being:

  • Punctual
  • Smart
  • Polite
  • Professional
  • Having good communication skills

On the rare occasion when physical intervention is required, all of our door supervisors have been trained in how to assess and professionally deal with a physical confrontation.   

 Our reputation means everything to us, so every member of our team receives regular hands on physical intervention control and restraint training to enable them to comply within the restraints of the law, whilst protecting the client’s staff and venue.

 To support the fantastic training we provide our team, we ensure all our staff have had a site induction before starting at a location. 1SC supply a dedicated team of door supervisors that have knowledge of the venue whenever possible and the location so that any local issues can be addressed professionally with local knowledge.

 Technology dominates every part of our lives, so it makes sense to use it to improve the safety of both our team and the client. Upon the request, 1SC can supply our teams with head cams or shirt mounted CCTV cameras. These integrated cameras record a visual and audio record of the shift. Incidents can be resolved immediately with the authorities by playing back footage if required.

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